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Legal

Terms of Service

By using sohwa.in and placing an order, you agree to the terms below.

Orders and pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes. We reserve the right to correct pricing errors and to cancel any order in the event of a pricing or stock error, with a full refund.

Payments

We accept UPI, credit/debit cards, net banking, popular wallets, and Cash on Delivery (subject to limits). Online payments are processed by Razorpay and Shopify Payments.

Shipping and delivery

Please see our Shipping Policy for delivery timelines and charges. Delivery dates are estimates and not guaranteed.

Returns

Returns and refunds are handled per our Returns & Refund Policy.

Product colours and images

We work hard to photograph our pieces accurately, but slight variation in colour, plating tone, and size can occur due to handmade batches and screen calibration.

Intellectual property

All content on sohwa.in — text, images, logo, product designs — is owned by Sohwa and may not be reproduced without written permission.

Limitation of liability

Sohwa's liability is limited to the value of the order you placed. We are not liable for indirect or consequential losses.

Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

Contact

Questions? Write to hello@sohwa.in.